Spark Chart is designed around the key steps for a successful survey process. There are two menu areas in Spark Chart. One (the Dashboard) is for creating surveys and templates and the other (Mission Control) is for managing live survey projects.
The Dashboard. This is where to create surveys, emails and contacts (these are templates that can be used in any project), set up survey projects and launch them.
- Mission Control. This a dedicated menu for each project. Here is where to plan the mission, distribute surveys, manage responses and analyze results.
The Survey Process using Spark Chart
The following process summarizes the survey process and the steps to follow in the Dashboard and then the Mission Control. Please keep in kind that the process is iterative and you may need to return to previous steps.
Creating surveys and survey projects in the Dashboard
In the Dashboard you can build surveys and mail templates, create standard rating scales & themes, add contacts and launch projects ready to deploy surveys and view results. Watch this short video to get an introduction to the Spark Chart Dashboard.
Before launching a survey project it is important to create a well designed survey and communications. The key steps in the Dashboard include:
- Create common tools like rating scales and answer lists
- Build Surveys
- Customise Mail Templates
- Add People to contacts
- Set up and launch Projects
The Dashboard is designed to follow these steps.
Managing survey projects in the Mission Control
In the project Mission Control you can plan, distribute surveys, manage the project and analyse and share results for a project. Watch this short video to get an introduction to the Spark Chart Mission Control.
Beyond having a well designed survey and communications, the key steps in the mission include:
- Plan the Mission
- Distribute surveys
- Manage progress and follow up
- Analyze and share results
The Mission Control is designed to follow these steps.
Contact Spark Chart if you need help to make sure your survey project is a success. Or sign up for the Spark Chart survey software to make the process easy. Here is a summary of Spark Chart survey software features.