In the project Mission Control you can plan, distribute surveys, manage the project and analyse and share results for a project.
Watch this short video to get an introduction to the Spark Chart Mission Control.
Beyond having a well designed survey and communications, the key steps in the mission include:
- Plan the Mission
- Distribute surveys
- Manage progress and follow up
- Analyze and share results
The Mission Control is designed to follow these steps.
Help is available via this help documentation, the Play tour buttons, On-page Help and by clicking on the ? Icon in the top right hand corner of a page. Start by selecting the "Play tour" button to familiarise yourself with the main elements in Mission Control.
1. PLAN THE MISSION
Planning is a critical step in a survey project to ensure success. Communications, anonymity policies, and clear project timelines need to be carefully considered.
The Mission Overview provides a project summary. In the project Settings the key project messages and display options can be set.
2. DISTRIBUTE SURVEYS
Add Participants to the project from Contacts and Participant Lists and distribute surveys via customised mail templates. The Participants menu shows participants according to the survey completion status, i.e. Not started, In progress and Completed.
A Satellite is a unique record with a link to the survey that can be shared. A satellite allows multiple surveys to be completed from the one link.
3. MANAGE THE PROJECT
A successful survey project requires monitoring of progress and careful management of communications, including survey reminder emails. Here, the Progress of the survey can be monitored and managed, including key survey response statistics, actions taken and upcoming events and tasks.
The mission and survey can be paused, stopped and resumed in the Status menu.
4. ANALYZE AND SHARE THE RESULTS
In Sparks, analyse results, filter responses, choose respondents to include, customise presentation layouts, add recommendations or messages and then share results.
The Shares menu provides an easy way to share survey results. Simply create a new Share, select the Sparks to include, enter key messages and save. Then share the link.
A Process Flow of the Mission Control