Mail Templates can be created and stored ready to be used when deploying surveys or to send messages to survey participants from the project Mission Control. Mail Templates may be used to send survey instructions, distribute survey reminders or send messages to project participants. They can have many different purposes, including customised emails for different projects, for varying participant groups, thank you emails, special communications to survey participants, and more.
To create a new Mail Template, click on the "+ New Mail Template" button at the top of the Mail Templates page and enter the Mail template details. Mail templates can contain Tokens which automatically replace the token with specifically defined information or links. Standard Tokens are provided for common items like the survey completion button/link, participant name and project name.Mail Templates are available from the participants and satellites menus in the project Mission Control.
Contact Spark Chart if you need help to make sure your survey project is a success. Or sign up for the Spark Chart survey software to make the process easy. Here is a summary of Spark Chart survey software features.