Spark Chart is excited to announce the implementation of a new Customer Service, Ticketing and Support System using Zendesk. Zendesk is one of the world's largest and leading provider of customer service systems.
"Spark Chart's mission is to help people, teams and organizations rapidly develop ideas, get answers and learn through surveys and feedback. The new system integrates all our customer service channels, including ticketing, website chat, self-service, calls and social media. In conjunction with our dedicated team of staff and survey experts, we see this development as an opportunity to further enhance our responsiveness and drive our service to the highest level possible."
Mark Sinclair, Founding Director, Spark Chart
Here is a quote from Zendesk.
"Zendesk makes software for better customer relationships. Zendesk is a customer service platform. It’s designed for companies that want to create customer relationships that are more meaningful, personal, and productive. We start by helping companies provide great support and then mature with self-service and proactive engagement."